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Retail Sales Consultant

Plymouth, MI

Posted: 02/08/2024 Industry: Sales Job Number: 38463

Job Description

The Sales Consultant (RSC) focuses on closing sales through effective delivery of our proven selling model. Key responsibilities include delivering structured sales presentations, providing price quotes at every appointment, and maintaining prompt customer communication. Availability during evenings and Saturdays is required.

Responsibilities:

  • Achieving individual sales and customer satisfaction goals.
  • Executing the Retail Sales Process during in-home consultations.
  • Striving to close sales during all customer interactions.
  • Ensuring accuracy of quotes and orders following the company sales process.
  • Addressing customer concerns promptly for first-time resolution.
  • Maintaining expertise in company products/services and staying informed on the competitive landscape.
  • Conducting after-sale follow-ups, lead generation, and referral development.
  • Representing the company at company events and home shows.

Skills/Knowledge:

  • Building trust and credibility with customers.
  • Providing superb customer service and generating referrals.
  • Balancing poise, integrity, and a service mentality.
  • Negotiating, building value, and addressing objections.
  • Collaborating with team members.
  • Adapting to a fast-paced environment with urgency.
  • Grasping technical concepts related to general construction.
  • Strong problem-solving and networking skills.
  • Confidence balanced with humility.
  • Tenacious and able to persevere through sales challenges.
  • Demonstrating a strong work ethic with attention to details and follow-through.
  • Proficient in Microsoft Office, smart devices, and adaptable to new software.

Qualifications:

  • Bachelor’s degree or one to two years related experience.
  • Motor vehicle record compliant with company requirements.
  • Ability to manage multiple tasks and prioritize responsibilities.

Benefits:

  • Mileage Reimbursement
  • Commission Sales Model
  • 20 vacation days per year (pro-rated for 2024).
  • 401K match: 4% match on an 8% contribution, 50% match on less than 8%.
  • Medical, dental, vision, and life insurance.
  • Flexible spending and health savings account plans.
  • Discounts on company products, tuition assistance, employee assistance programs, and more.

Job Requirements

 
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