We have a great client that is looking for a Patient Registration Rep in Grand Blanc, MI!
This is a 6-month contract opportunity with the possibility of an extension. The pay rate is up to $19.46 per hour.
Job Summary:
Under general supervision, follow standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Requirements:
- Prefer candidates that have experience with using medical terminology
- HS Diploma
- One year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
- Must be willing to be on your feet for long periods and able to instruct others.
- Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills:
- EPIC training/experience.
- Insurance payor systems experience.
- ICD-10 medical terminology experience.
Apply Today!!
#zr
#IND1