• Manage the onboarding process and make decisions to ensure a positive candidate experience by handling day-to-day operations
• Build trust with candidates by establishing yourself as the main point of contact, addressing and resolving candidates’ requests, concerns and IT access inquiries in a timely manner
• Serve as a subject matter expert to internal stakeholders, coaching them throughout the onboarding process and supporting the development of resources and tools to enhance their experience; be a champion of best practices to aid enhancing the onboarding experience
• Accelerate onboarding process by proactively engaging with candidates, providing advice, assistance, and follow-up for onboarding procedures and company policies as needed
• Engage with and instruct the Talent Selection Team, Security, Employee Health, HFH University, IT, and Compliance how to facilitate completion of onboarding transactions and activities, including I-9 processing, pre-hire modules and other requirements of employment related to their areas of control within the onboarding process
• Manage the flow of pre-employment screenings, onboarding sessions, and new hire orientations for compliance with HFH policy and Joint Commission and CMS audits
• Develop strong partnerships with members of Talent Selection building a team support approach behind the successful recruiting, offer and onboarding process for each candidate
• Engage with background check vendor to verify criminal, education, employment, certifications, etc. Are completed and cleared prior to the candidates’ start dates
• Perform audits and reviews documentation for accuracy and compliance with applicable Federal and State laws and regulations
• Manage steps of resetting start dates when necessary due to delays in onboarding process
• Engage with hiring leaders and HR partners when candidate/onboarding changes will alter previous start expectations
• Rescind and re-extend offers as needed
• Attend hiring fairs at any of our Henry Ford Health locations or other event locations
• Perform other supporting activities as needed

QUALIFICATIONS 

• Two (2) years of experience in Human Resources, business or retail role preferred.  
• Ability to handle sensitive and confidential information appropriately. 
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
• Strong business insight and understanding of cross-functional work
• Ability to work productively and collaboratively with team members and provide extraordinary customer service
• Customer focused, responsive with a sense of urgency
• Attention to detail
• Experience with Applicant Tracking Systems (ATS) and proficient in MS Office preferred
• B.S. or B.A. in Human Resources or related discipline preferred