Job Ad: Correspondence Processor (Remote – PST Hours)
Duration: 3 months (with potential for extension)
Schedule:
Full-time (40 hrs/week)
Either Sunday–Thursday or Tuesday–Saturday
Shift: 9:00 AM – 6:00 PM PST
Flexibility required for overtime, weekends, and late hours as needed
Pay Rate: $18.17/hour
Location Requirement: Must reside in one of the following states:
AZ, FL, GA, ID, IA, KY, MI, NE, NM, NY (outside NYC), OH, TX, UT, WA (outside Seattle), WI
Position Summary:
Our client is hiring 12 Correspondence Processors to join a fast-paced, remote team within a national healthcare organization. In this role, you will support the generation and monitoring of letters sent to members and providers using Molina’s internal database. This is a great opportunity for someone detail-oriented, tech-savvy, and reliable—especially those with prior experience in healthcare or managed care environments.
Key Responsibilities:
Generate member and provider letters using standardized templates
Review correspondence for grammar and accuracy
Select correct templates and apply minor edits based on procedural guidelines
Ensure timely processing in compliance with internal policies
Collaborate with leadership and respond promptly to communication
Must-Have Skills:
High attention to detail
Strong communication and multi-tasking abilities
Fast learner with adaptability to workflow changes
Tech-savvy and able to troubleshoot basic IT issues independently
Dependable with no unplanned absences during the first 90 days
Qualifications:
High School Diploma or GED required
1–2 years of administrative or healthcare-related experience preferred
Comfortable working remotely with required equipment (must have a second monitor)
Important Notes:
Candidates must have a quiet, dedicated workspace and reliable internet
An additional monitor (in addition to the laptop) is required
Strong communication with leadership is expected at all times