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Location: West Babylon, NY Hours: 20 hours per week
Pay: $25/hr
Contract Length: 6 months, possible extension (no temp-to-hire at this time)
Overview We are seeking a Collections Specialist to support a fast‑paced, goal‑driven collections department. This role handles collection calls, account follow‑ups, payment discrepancies, and customer service for assigned accounts. Candidates should live near West Babylon, NY, as the commute from Brooklyn or Queens can exceed two hours.
Key Responsibilities
Monitor accounts daily and identify outstanding receivables
Encourage timely payments and follow up on overdue balances
Assist with cash application and research customer payment issues
Work closely with Sales and management to accelerate collections
Process credit card and e‑check payments and refunds
Resolve billing discrepancies and short‑pays
Reduce delinquency across assigned accounts
Prepare reports on collection activity and progress
Perform additional related tasks as assigned
Required Qualifications
Proven experience as a Collections Specialist or similar role
Strong communication and interpersonal skills
Knowledge of collection techniques
Ability to solve problems and manage multiple priorities
3–5 years of high‑volume collections experience
High school diploma
Preferred Qualifications
Associate or Bachelor’s degree
Tools & Software Used
Standard office equipment (computer, phone, copier, etc.)
Microsoft Word and Excel
Company systems such as CMS/RMS, InfoPro, Soft‑Pak
Ready to take the next step in your career? Explore job opportunities in the vibrant area around West Babylon, New York! Nestled in the heart of Long Island, this charming region offers a perfect blend of suburban tranquility and urban excitement. With easy access to iconic landmarks like Belmont Lake State Park and Argyle Park, as well as a diverse culinary scene showcasing Long Island's famous seafood, there's always something new to discover. Immerse yourself in the local culture by visiting The Art League of Long Island or catching a show at the Argyle Theatre. Don't miss out on the chance to grow your career in this enchanting corner of the Empire State!
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