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Case Management Processor (Health Care)

Long Beach, CA

Posted: 12/28/2022 Industry: Healthcare Other Job Number: 36613

Job Description

Our client, a major healthcare organization, is looking for Administrative professionals with health care experience  to support their Case Managers! 

Position is 100% remote!

This contract position (eligible for extension or direct hire for the right candidates)  offers a starting pay rate of $23/hour (benefits  are available). 

In this role, the Processor provides support to the Case Management staff by performing non clinical activities such as:
  • Inbound and outbound calling to members and/or providers to obtain info on the CMs behalf. Building authorizations. 
  • Chart reviews and documentation auditing in CCA. 
  • Data entry, special projects, and OT as needed or assigned by leadership.

Primary responsibility of this role will be to contact members via telephone to conduct health assessments. 


Job Requirements


  • High School Diploma or Equivalent
  • Two or more years experience as a medical assistant, office assistant or other healthcare service administrative support role.
  • Strong customer service skills to coordinate service delivery including attention to members/customers, sensitivity to concerns, proactive identification and resolution of issues to promote positive outcomes for members
  • Working knowledge of medical terminology and abbreviations
  • Ability to work in a fast paced environment
  • PC experience in Windows environment and accurate data entry at 40 WPM minimum
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

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