Core Responsibilities

Key responsibilities and estimated percentage of time spent on each:

• Input customer information, ensuring accuracy and adherence to specific agreements: 5%.
• Handle team needs (e.g., onboarding new hires) and manage special projects: 15%.
• Establish and maintain collaboration with internal and external customers, ensuring timely problem resolution and communication across departments (Logistics, Finance, and Accounting): 15%.
• Coordinate internal stakeholder communication to deliver support: 5%.
• Assist internal Customer Service teams with order entry tasks: 15%.
• File and archive documents systematically: 30%.
• Create and maintain spreadsheets and databases; generate reports and documents: 15%.

Knowledge and Experience

Education:

• High School Diploma or equivalent.

Experience:

• 2–4 years of administrative experience.
• 1–2 years of experience in accounts payable, accounting or a similar role is preferred.

Knowledge/Skills:

• Proficiency in MS Office Suite (Outlook, PowerPoint, Excel).
• Adaptability to learning new technologies to improve efficiency.
• Strong verbal and written communication skills.
• Ability to work independently and within a team environment.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple tasks, meet tight deadlines, and prioritize effectively.
• Excellent interpersonal skills for collaborating with internal and external customers.
• Self-starter thriving in fast-paced environments.