Job Title: Administrative Assistant / Receptionist
Location: Upland, CA (occasional coverage in Corona, CA)
Pay Rate: $15.00/hour
Schedule: Monday – Friday, 8:30 AM to 5:00 PM
Duration: 6-month contract, possible extension or temp-to-perm opportunity
Interview Type: In-person
Position Overview:
We are seeking a warm, patient-focused Administrative Assistant / Receptionist to join our healthcare team. In this front-desk role, you will serve as the first point of contact for patients—many of whom are elderly and undergoing cancer treatment—so empathy, professionalism, and exceptional interpersonal skills are essential.
This is a patient-facing role only—no incoming phone calls are handled onsite, as all calls are directed through our centralized contact center. Your primary responsibilities will include welcoming visitors, checking patients in and out, confirming appointment details, and coordinating with internal staff.
Key Responsibilities:
Greet and receive all patients and visitors with warmth and professionalism
Determine the nature of each visit and notify or coordinate with appropriate personnel
Guide patients to the appropriate area or person
Log and track patient visit details including names, times, and reason for visit
Handle all check-in and check-out procedures efficiently
Maintain a clean and welcoming front office environment
Qualifications:
1+ years of customer service experience, ideally in a healthcare setting
Experience with EMR systems; EPIC strongly preferred
High School Diploma or equivalent required
Compassionate demeanor and ability to communicate patiently with elderly or vulnerable populations
Strong attention to detail and organizational skills
Why Join Us?
This role offers a meaningful opportunity to support patients during critical moments in their healthcare journey. You’ll be part of a team dedicated to providing dignity, respect, and exceptional care in every interaction.