The description: 

The Technical Training Curriculum Business Analyst is responsible for supporting the National Technical Training organization in the development and delivery of Dealer Service Technician 

Training. Responsibilities will include:

• Configuring Technician curriculum and certification requirements in the Learning Management System
• Analyzing curriculum completion data
• Generating ad hoc queries and reports to support reporting and communications to Technical Training staff, Training Centers, Business Centers, and Service Operations
• Creation of targeted dealer communications to assure curriculum completion.
• Documenting Learning Center application business requirements and Technical Training report requirements
• Performing user acceptance testing of the Learning Center and reporting changes
• Providing Learning Center and report-related assistance to local and field Technical Training staff.
• Providing oversight and assistance to Technical Training Systems Administrators supporting Canada, Mexico, and international markets
• Creating and reviewing course add forms and the collection, analysis, and reporting of industry data and competitor benchmarking.

***Remote Position***