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IT Product Manager
Oak Park, MI US
Job Description
We have a great client that is looking for an IT Product Manager in Oak Park, MI!
This is an IT Position in their Sales/Service/Marketing (SSM) department overseeing products such as Salesforce, Adaptive, and any service products in the future.
Essential Duties & Responsibilities
- Oversee the design, development, and implementation of systems associated with the functional activity relating to SSM, Salesforce being primary, and ensuring they align with business requirements and best practices.
- Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications.
- Develop and maintain project plans, timelines, and budgets for all SSM projects.
- Ensure the quality and performance of Salesforce solutions through code reviews, testing, and optimization.
- Stay up to date with Salesforce platform updates, new features, and industry trends.
- Provide technical expertise and support for complex Salesforce issues and challenges.
- Foster a culture of continuous improvement and innovation within the development team.
- Coordinate with other IT teams and departments to ensure seamless integration of Salesforce with other systems.
- Manage vendor relationships and third-party integrations as needed.
- Assist Sales, Service, Marketing, and Finance with any technical issues revolving around programs such as Salesforce, PLEX, Adaptive and middleware software.
Education, Skills and Knowledge
- Bachelor's degree in computer science, Information Technology, or a related field.
- 5+ years' experience with Salesforce
- Experience with Marketing Cloud, ZoomInfo, Adaptive, and PLEX a plus.
- Strong knowledge of Salesforce platform, including Apex, Visualforce, Lightning components, and Salesforce APIs.
- Experience with Salesforce administration, configuration, and customization.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator) are a plus.
- Automotive background with large OEM preferred
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